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Privacy Policy

Introduction

Multiknit (Pty) Limited and its associated companies respect your privacy. This privacy statement outlines the type of personal information we may collect about you and how we may use it. We may update this statement from time to time, so please check it occasionally. By using our websites and/or providing personal information to us, you agree to the terms of this statement.

Collection and use of personal information

“Personal Information” includes information such as your name, address, telephone number, email address, IP address, activities and product preferences. Generally, you may visit our websites and enjoy our products without providing us with any personal information. However, from time to time we may need to collect your personal information for a specific purpose, for example in order to allow you to take part in a competition or product promotion. You may also decide to allow us to contact you about our products. We will always endeavour to ensure that there is information readily available to you concerning the purposes for which your information is being processed. We will not use your information for any other purposes.

You may choose to use social media in order to contact us or find out about our products. You should be aware that the data which you contribute on social media is frequently subject to the privacy terms of the websites concerned, which are not under our control, and is therefore not covered by the terms of this privacy statement. We recommend that you read the terms of use of all social media you use, including in particular the information on privacy and how you can control the use of your personal information.

In common with many other businesses, we derive statistical data from the personal information we collect in order to analyse the effectiveness of our sales and marketing. We may share this statistical data with third parties, but not in a form which allows you to be identified or targeted.

Use of IP addresses

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your organization’s local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

We may collect IP addresses for the purposes of systems administration and to audit the use of our sites. We do not ordinarily link a user’s IP address to personally identifiable information of that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we may use IP addresses to identify users of our sites when we feel it is necessary to enforce compliance with the site’s terms of use, or to protect our services, sites or other users.

Visiting other websites

Our websites may provide links to websites operated by companies outside the Multiknit (Pty) Ltd Group as a service to our users. This privacy statement does not apply to those sites. Please ensure you check the legal and privacy statements posted on each site you visit.

Disclosure

Personal information includes information such as your name, address, telephone number, and e-mail address. Generally, you may visit our website without providing us with any personal information. However, from time to time we may need to collect your personal information for a specific purpose, for example providing you with information that you have requested. We may also have statutory obligations to collect your personal information, such as the obligation to collect data on ethnic origin and disabilities under South African employment equity legislation (applied only to South African residents during the application process). If there are other purposes for which we will use your personal information, we will tell you at the time of collection. By providing this information, you consent to the use and disclosure of your personal information for the purposes notified.

We may disclose your personal information to our associated companies and to third parties for the purposes made known to you. Apart from this, we will not sell, transfer or disclose your personal information to third parties unless we have your express consent, if we need to do so in order to fulfil any request you may have made, or where we are lawfully requested to make disclosure by a regulator or a law enforcement authority.

From time to time we may need to transfer your personal information from one jurisdiction to another. In such cases we will always endeavour to ensure that your information will be treated in accordance with the standard applicable in your stated country of residence.

Security and accuracy

The security of your personal information is important to us. We have put physical and technical procedures in place to maintain this. Only authorised staff has access to your information.

If you have submitted personal information to us and would like to see it, to delete it from our records, or to update it, then please use the opt-out or unsubscribe tools on any marketing email you may receive from us, or visit the contact us page.

Analytics Cookies

We use Google Analytics to analyse the use of our website. Google Analytics set cookies to:

  • Identify unique users
  • Identify unique sessions
  • Throttle the request rate
  • Store information about users’ sessions and campaigns.

Our Google Analytics only set first party cookies.

The analytics cookies used by our website have the following names: _ga, _utma, _utmb, _utmc, _utmt, _utmv, _utmx and _utmz.

The information generated relating to our website is used to create reports about the use of our website.

Google's analytics privacy policy is available at: http://www.google.com/policies/privacy/.

manage YOUR Cookies?

In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that might possibly have saved the consent for the installation of Cookies by this website. It is important to note that by disabling all Cookies, the functioning of this site may be compromised. Users can find information about how to manage Cookies in their browser at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Edge.

Contact us

Further questions? See the contact us page for details of how to submit questions and suggestions regarding this privacy statement.

Multiknit (Pty) Ltd

Tel: +27 (0)13 751 2376

E-mail: clientliaison@knittex.co.za

Knittex

Tel: +27 (0)11 692 1658

E-mail: clientliaison@knittex.co.za

Sakpro

Tel: +27 (0)13 751 2376

E-mail: sales@sakpro.co.za

Multiknit International

Tel: +27 (0)13 751 2376

E-mail: exports@multiknit.co.za

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